Tink Germany Status

Service outage

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 07, 2023 - 15:07 CEST

Investigating - We’re experiencing a service outage with manage.xs2a.com. Our team is currently working to restore the service. We apologize for any inconvenience and will post another update as soon as possible.
Jun 07, 2023 - 15:03 CEST

API Operational

Webhook Queue Operational

Database Operational

Website Operational

Banking Interfaces Operational

Customer support Operational

Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[DeSparkasse] - Scheduled System Maintenance Jun 10, 2023 22:00 - Jun 11, 2023 09:00 CEST

[DeSparkasse] has scheduled system maintenance on

[10.06.23] from [22:00] CET to [09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on May 09, 2023 - 13:20 CEST

[DeHypoVereinsbank] - Scheduled System Maintenance Jun 11, 2023 02:00-05:00 CEST

[DeHypoVereinsbank] has scheduled system maintenance on

[11.06.23] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on Jun 07, 2023 - 17:34 CEST

[AtBankAustria] - Scheduled System Maintenance Jun 11, 2023 02:00-05:00 CEST

[AtBankAustria] has scheduled system maintenance on

[11.06.23] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on Jun 07, 2023 - 17:33 CEST

[DeDeutscheBank] - Scheduled System Maintenance Jun 11, 2023 02:00-04:00 CEST

[DeDeutscheBank] has scheduled system maintenance on

[2023-06-11] from [02:00] CET to [04:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on Jun 05, 2023 - 10:34 CEST

[DeSparkasse] - Scheduled System Maintenance Jun 24, 2023 22:00 - Jun 25, 2023 09:00 CEST

[DeSparkasse] has scheduled system maintenance on

[24.06.23] from [22:00] CET to [09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on May 09, 2023 - 13:20 CEST

Past Incidents

Jun 9, 2023

No incidents reported today.

Jun 8, 2023

No incidents reported.

Jun 7, 2023

Unresolved incident: Service outage.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

[DeComdirect] Technical Issues

Resolved - This incident has been resolved.
May 31, 07:59 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 16:59 CEST

Identified - [DeComdirect] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
May 30, 16:14 CEST

[DeCommerzbank] Technical Issues

Resolved - This incident has been resolved.
May 31, 07:59 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 17:00 CEST

Identified - [DeCommerzbank] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
May 30, 16:13 CEST

May 30, 2023

[DeComdirect] Technical Issues

Resolved - This incident has been resolved.
May 30, 15:38 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 14:15 CEST

Identified - [DeComdirect] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
May 30, 08:38 CEST

[DeCommerzbank] Technical Issues

Resolved - This incident has been resolved.
May 30, 15:38 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 14:15 CEST

Identified - [DeCommerzbank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
May 30, 08:38 CEST

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.