Identified - [De1822direkt] has technical issues.

No action is required by our customers.

Because of ongoing technical problems users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality.

In case of ongoing errors or problems please contact

support@fintecsystems.com.

Sep 26, 2022 - 18:18 CEST
Identified - [AtBawagPskEasybank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

May 26, 2022 - 08:00 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 7, 2022

No incidents reported today.

Oct 6, 2022

No incidents reported.

Oct 5, 2022

No incidents reported.

Oct 4, 2022
Resolved - [DeVolkswagenBank PSD2] New Banking Interface

Volkswagen Bank received the exemption from BaFin from the obligation to set up a contingency mechanism.

Due to this fact, Tink Germany will activate the PSD2 interfaces for our product XS2A.api on 06.10.2022. Please note that after the changeover, your customers may experience the following changes when using your services:

Existing bank connections have to be synchronized again by active 2 factor authentication of the customer.

The payment notes transferred in the account transactions can differ in content and structure from the customer interface (web interface). For example, keywords or information that could previously be read via purpose of payment can be removed.

For XS2A.risk and XS2A.pay, the Volkswagen Bank PSD2 interface will be activated on 17.10.2022.

Please feel free to contact us again via support@tink-germany.com.

Oct 4, 16:35 CEST
Resolved - This incident has been resolved.
Oct 4, 14:54 CEST
Investigating - [DeCommerzbank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Sep 30, 11:34 CEST
Resolved - This incident has been resolved.
Oct 4, 14:49 CEST
Identified - [DePostbank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Sep 29, 10:45 CEST
Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Sep 29, 2022
Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

Unresolved incident: [De1822direkt] has technical issues.

Sep 25, 2022
Completed - The scheduled maintenance has been completed.
Sep 25, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 19:00 CEST
Scheduled - [AtBankAustria] has scheduled system maintenance on

from 24.09.2022 19:00 CEST to 25.09.2022 01:00 CEST.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Sep 21, 13:17 CEST
Sep 24, 2022
Sep 23, 2022

No incidents reported.