Identified - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 08:32 CEST
Investigating - [DeCommerzbank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 23, 2024 - 08:32 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[DeCommerzbank] has scheduled system maintenance on

[30.07.2024] from [04:00] CET to [04:30] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Jul 26, 2024 - 14:30 CEST
[DeCommerzbank] has scheduled system maintenance on

[31.07.2024] from [04:00] CET to [04:30] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Jul 26, 2024 - 14:31 CEST
Server maintenance Aug 12, 2024 07:00-08:30 CEST
We would like to inform you of an upcoming scheduled maintenance period on August 12th, starting at 7am.

During this time you may experience brief downtime or reduced performance.

However, we assure you that we will do our best to make this process as smooth and quick as possible.

We appreciate your patience and understanding during this transition period. If you have any questions or concerns, please do not hesitate to contact us.

Best regards,

Posted on Jul 23, 2024 - 10:56 CEST
Renew ssl certificate xs2a.com Aug 15, 2024 00:00 - Aug 16, 2024 00:00 CEST
On 15.08.2024 we will renew our xs2a.com certificate.

We do not expect any impact on our services.

If you have questions or experience any issues please contact our support.

Posted on Jul 15, 2024 - 15:03 CEST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Completed - The scheduled maintenance has been completed.
Jul 25, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 02:00 CEST
Scheduled - [AtBankAustria] has scheduled system maintenance on

[25.07.2024] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Jul 24, 13:59 CEST
Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:00 CEST
Scheduled - [DeCommerzbank] has scheduled system maintenance on

[24.07.24] from [22:00] CET to [22:30] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Jul 22, 10:37 CEST
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 09:30 CEST
Scheduled - [DeHypoVereinsBank] has scheduled system maintenance on

[21.07.2024] from [09:30] CET to [11:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Jul 17, 10:10 CEST
Completed - The scheduled maintenance has been completed.
Jul 21, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:30 CEST
Scheduled - [DeVolkswagenbank] has scheduled system maintenance on

[20.07.24] from [23:30] CET to [21.07.24][04:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Jul 17, 10:15 CEST
Completed - The scheduled maintenance has been completed.
Jul 21, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:30 CEST
Scheduled - [DeTargobank] has scheduled system maintenance on

[20.07.24] from [23:30] CET to [21.07.24][04:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Jul 17, 10:14 CEST
Jul 20, 2024
Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.