Tink Germany Status

[DeCommerzbank] Technical Issues Payment Initiation

Identified - [DeCommerzbank] has partial technical issues for Payment Initiation.

No action is required by our customers.

We see a high amount of payments being rejected by the bank. We have contacted the banks support and they are working on a solution.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Aug 02, 2024 - 15:03 CEST

API Operational

Webhook Queue Operational

Database Operational

Website Operational

Banking Interfaces Operational

Customer support Operational

Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2024

No incidents reported today.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

[DeSantander] Technical issues Payment Initiation

Resolved - This incident has been resolved.
Sep 12, 16:57 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 16:10 CEST

Identified - [DeSantander] has technical issues for Payment Initiation.

No action is required by our customers.

Payment initiation for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Sep 12, 09:13 CEST

[DeTargobank] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 12, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 04:00 CEST

Scheduled - [DeTargobank] has scheduled system maintenance on

[12.09.24] from [04:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Sep 5, 12:34 CEST

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

[AtBankAustria] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 8, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 02:00 CEST

Scheduled - [AtBankAustria] has scheduled system maintenance on

[08.09.24] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Sep 6, 14:00 CEST

[DeHypoVereinsbank] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 8, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 02:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Sep 6, 14:01 CEST

Scheduled - [DeHypoVereinsbank] has scheduled system maintenance on

[08.09.24] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Sep 6, 14:00 CEST

Sep 7, 2024

[AtBankAustria] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 02:00 CEST

Scheduled - [AtBankAustria] has scheduled system maintenance on

[07.09.24] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Sep 6, 13:58 CEST

[DeHypoVereinsbank] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 02:00 CEST

Scheduled - [DeHypoVereinsbank] has scheduled system maintenance on

[07.09.24] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Sep 6, 13:59 CEST

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

[DeDkb] Technical Issues

Resolved - This incident has been resolved.
Sep 2, 16:17 CEST

Identified - [DeDkb] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Sep 2, 09:35 CEST