Update - We are continuing to investigate this issue.
Aug 15, 15:35 CEST
Investigating - [DeDeutscheBank / DeNorisbank / DePostbank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks API's are fully functional again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Aug 15, 09:24 CEST
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:19 CET
Identified - Some [FrBanquePopulaire] banks have a new banking portal

from [2020-02-20].

No action is required by our customers.

Our bank interface for some regions of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Feb 20, 16:17 CET
Identified - [FrBoursorama] has a new Bank Portal.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Jun 5, 15:02 CEST
Identified - Due to changes to the Deutsche Handelsbank service we had to disable Deutsche Handelsbank as a supported bank/transport.

We are currently working on a different approach. Until this process is completed the bank will be unavailable.

Jul 21, 15:41 CEST
Identified - [FrCompteNickel] has a new banking portal

from [2020-09-28].

No action is required by our customers.

Our bank interface of this particular bank will not be available.
After implementing the new bank interface should be available again

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Sep 29, 08:28 CEST
Identified - [DeBarclaycard] has a new Bank Portal.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Sep 29, 13:03 CEST
Identified - [ChRraiffeisen] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Nov 22, 16:41 CET
Identified - [AtBawagPskEasybank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

May 26, 08:00 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 15, 2022

Unresolved incident: [DeDeutscheBank / DeNorisbank / DePostbank] Technical Issues.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Resolved - This incident has been resolved.
Aug 11, 14:09 CEST
Identified - [DeDKB] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Jul 8, 17:18 CEST
Aug 10, 2022
Resolved - This incident has been resolved.
Aug 10, 11:21 CEST
Identified - [DeTargobank] has technical issues.

No action is required by our customers.

Our bank interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

Aug 10, 09:44 CEST
Aug 9, 2022
Resolved - This incident has been resolved.
Aug 9, 11:23 CEST
Monitoring - A fix has been implemented and we're currently monitoring the results closely.
Aug 9, 10:58 CEST
Investigating - We’re currently experiencing degraded performance issues with our XS2A products. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and will post another update as soon as possible.
Aug 9, 10:50 CEST
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.