Identified - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 08:32 CEST
Investigating - [DeCommerzbank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 23, 2024 - 08:32 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[DeCommerzbank] has scheduled system maintenance on

[27.04.2024] from [00:00] CET to [02:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Apr 23, 2024 - 14:07 CEST
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024
Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 CEST
Scheduled - [AtBankAustria] has scheduled system maintenance on

[23.04.2024] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 17, 11:45 CEST
Completed - The scheduled maintenance has been completed.
Apr 23, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 01:00 CEST
Scheduled - [DeCommerzbank] has scheduled system maintenance on

[23.04.24] from [01:00] CET to [04.00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 18, 07:54 CEST
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Completed - The scheduled maintenance has been completed.
Apr 14, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 00:00 CEST
Scheduled - [DeSantander] has scheduled system maintenance on

[14.04.2024] from [00:00] CET to [14.04.2024][07:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 8, 14:42 CEST
Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 10:00 CEST
Scheduled - [DeCommerzbank] has scheduled system maintenance on

[11.04.2024] from [10:00] CET to [11:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 8, 18:50 CEST
Apr 10, 2024
Resolved - This incident has been resolved.
Apr 10, 10:25 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 09:54 CEST
Identified - [DeCommerzbank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 10, 09:31 CEST