[DeCommerzbank] Technical Issues Payment Initiation
Identified - [DeCommerzbank] has partial technical issues for Payment Initiation.

No action is required by our customers.

We see a high amount of payments being rejected by the bank. We have contacted the banks support and they are working on a solution.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Aug 02, 2024 - 15:03 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[DeDkb] - Scheduled System Maintenance Apr 28, 2025 22:00 - Apr 29, 2025 00:00 CEST

[DeDkb] has scheduled system maintenance on

[28.04.2025] from [22:00] CET to [00:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on Apr 23, 2025 - 10:51 CEST

[DeSparkasse] - Scheduled System Maintenance May 10, 2025 22:00 - May 11, 2025 09:00 CEST

[DeSparkasse] has scheduled system maintenance on

[10.05.2025] from [22:00] CET to [09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on Apr 09, 2025 - 13:40 CEST

[DeSparkasse] - Scheduled System Maintenance May 24, 2025 22:00 - May 25, 2025 09:00 CEST

[DeSparkasse] has scheduled system maintenance on

[24.05.2025] from [22:00] CET to [09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on Apr 09, 2025 - 13:42 CEST

[DeSparkasse] - Scheduled System Maintenance Jun 21, 2025 22:00 - Jun 22, 2025 09:00 CEST

[DeSparkasse] has scheduled system maintenance on

[21.06.2025] from [22:00] CET to [09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Posted on Apr 09, 2025 - 13:43 CEST
Apr 24, 2025
[AtBankAustria] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 02:00 CEST
Scheduled - [AtBankAustria] has scheduled system maintenance on

[24.04.2025] from [02:00] CET to [03:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 22, 10:54 CEST
Apr 23, 2025
XS2A and Onlineueberweisen major outage
Resolved - This incident has been resolved.
Apr 23, 14:06 CEST
Monitoring - A fix has been implemented and we are monitoring the results
Apr 17, 12:24 CEST
Investigating - We are currently investigating this issue.
Apr 17, 10:58 CEST
Monitoring - We are back online and we are monitoring the results.
Apr 17, 10:38 CEST
Investigating - We are currently investigating the issue.
Apr 17, 10:12 CEST
[DeDeutschebank | DeNorisbank] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 03:30 CEST
Scheduled - [DeDeutschebank | DeNorisbank] has scheduled system maintenance on

[23.04.2025] from [03:30] CET to [07:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 22, 10:08 CEST
[DeHypovereinsbank] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 CEST
Scheduled - [DeHypovereinsbank] has scheduled system maintenance on

[23.04.25] from [02:00] CET to [03:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 22, 10:51 CEST
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
[AtBankAustria] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 02:00 CEST
Scheduled - [AtBankAustria] has scheduled system maintenance on

[19.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 9, 10:37 CEST
[DeHypovereinsbank] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 02:00 CEST
Scheduled - [DeHypovereinsbank] has scheduled system maintenance on

[19.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 9, 10:35 CEST
Apr 18, 2025

No incidents reported.

Apr 17, 2025

Unresolved incident: [DeCommerzbank] Technical Issues Payment Initiation.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Maintenance on the network
Completed - The scheduled maintenance has been completed.
Apr 15, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:00 CEST
Scheduled - We would like to inform you that maintenance work will be carried out on our network on the following date:
Tuesday, 15.04.2025, from 09:00 p.m. to 11:00 p.m.
As part of the maintenance work there may be a unplanned short interruption of individual services in the first few minutes. If you have any questions please do not hesitate to contact us.
----------
Wir möchten Sie darüber informieren, dass am folgenden Termin Wartungsarbeiten an unserem Netzwerk durchgeführt werden: Dienstag, 15.04.2025, von 21:00 Uhr bis 23:00 Uhr
Im Rahmen der Wartungsarbeiten kann es in den ersten Minuten ggf. zu einer ungeplanten kurzen Unterbrechung einzelner Services kommen. Bei Rückfragen stehen wir Ihnen gerne zur Verfügung.
Apr 1, 21:52 CEST
[DeDeutschebank | DeNorisbank] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 03:00 CEST
Scheduled - [DeDeutschebank | DeNorisbank] has scheduled system maintenance on

[15.04.2025] from [03:00] CET to [07:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 14, 14:12 CEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
[DeHypovereinsbank] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 05:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 02:00 CEST
Scheduled - [DeHypovereinsbank] has scheduled system maintenance on

[12.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 3, 10:44 CEST
[AtBankAusturia] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 02:00 CEST
Scheduled - [AtBankAusturia] has scheduled system maintenance on

[12.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 3, 10:44 CEST
Apr 11, 2025

No incidents reported.

Apr 10, 2025
[AtBankAustria] - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:00 CEST
Scheduled - [AtBankAustria] has scheduled system maintenance on

[10.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Apr 3, 10:42 CEST
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