Identified - [DeCommerzbank] has partial technical issues for Payment Initiation.

No action is required by our customers.

We see a high amount of payments being rejected by the bank. We have contacted the banks support and they are working on a solution.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Aug 02, 2024 - 15:03 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[AtBankAustria] - Scheduled System Maintenance Feb 22, 2025 21:30 - Feb 23, 2025 11:30 CET
[AtBankAustria] has scheduled system maintenance on

[22.02.2025 - 23.02.2025] from [21:30] CET to [11:30] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Feb 04, 2025 - 09:06 CET
[DeHypovereinsbank] - Scheduled System Maintenance Feb 22, 2025 21:30 - Feb 23, 2025 11:30 CET
[DeHypovereinsbank] has scheduled system maintenance on

[22.02.2025 - 23.02.2025] from [21:30] CET to [11:30] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Feb 04, 2025 - 09:08 CET
[Solaris (Kontist / Tomorrow / Finom / Haufe-Lexware)] has scheduled system maintenance on

[23.02.2025] from [22:00] CET to [23:59] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Feb 12, 2025 - 10:28 CET
Past Incidents
Feb 21, 2025

No incidents reported today.

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025
Completed - The scheduled maintenance has been completed.
Feb 17, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 02:30 CET
Scheduled - [DeDeutschebank] has scheduled system maintenance on

[17.02.2025] from [02:30] CET to [06:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Feb 14, 15:32 CET
Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 15:23 CET
Identified - [Solaris (Kontist / Tomorrow / Finom / Haufe-Lexware)] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Feb 13, 17:05 CET
Resolved - This incident has been resolved.
Feb 14, 15:22 CET
Update - We are continuing to work on a fix for this issue.
Feb 13, 17:10 CET
Identified - [AtBawagPskEasybank] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Feb 13, 17:03 CET
Feb 13, 2025
Feb 12, 2025
Resolved - This incident has been resolved.
Feb 12, 16:09 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 10:34 CET
Identified - [DeVolksbank | DeRaiffeisenbank] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Feb 11, 17:10 CET
Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 03:00 CET
Scheduled - [DeDeutschebank] has scheduled system maintenance on

[11.02.2025] from [03:00] CET to [06:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Feb 10, 11:37 CET
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 16:40 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 16:12 CET
Identified - [DeN26] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Feb 7, 09:47 CET
Resolved - This incident has been resolved.
Feb 7, 14:03 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 09:47 CET
Identified - [DeSparkasse] has degraded performance.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Feb 7, 08:12 CET