Monitoring - To resolve this problem, we switched to PSD2 interface. Please note that due to this change, affected existing bank connections have to be synchronized again by active 2nd factor authentication of the enduser.
Apr 02, 2025 - 11:55 CEST
Identified - [DeDeutscheBank / DeNorisbank] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 02, 2025 - 08:23 CEST
Identified - [DeCommerzbank] has partial technical issues for Payment Initiation.

No action is required by our customers.

We see a high amount of payments being rejected by the bank. We have contacted the banks support and they are working on a solution.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Aug 02, 2024 - 15:03 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[DeHypovereinsbank] - Scheduled System Maintenance Apr 5, 2025 10:30 - Apr 6, 2025 05:00 CEST

[DeHypovereinsbank] has scheduled system maintenance on

[05.04.2025] from [10:30] CET to [06.04.2025] [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Apr 03, 2025 - 10:36 CEST

[AtBankAustria] - Scheduled System Maintenance Apr 6, 2025 02:00-05:00 CEST

[AtBankAustria] has scheduled system maintenance on

[06.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Apr 03, 2025 - 10:39 CEST

[AtBankAustria] - Scheduled System Maintenance Apr 8, 2025 02:00-05:00 CEST

[AtBankAustria] has scheduled system maintenance on

[08.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Apr 03, 2025 - 10:41 CEST

[AtBankAustria] - Scheduled System Maintenance Apr 10, 2025 02:00-07:00 CEST

[AtBankAustria] has scheduled system maintenance on

[10.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Apr 03, 2025 - 10:42 CEST

[DeHypovereinsbank] - Scheduled System Maintenance Apr 12, 2025 02:00-05:00 CEST

[DeHypovereinsbank] has scheduled system maintenance on

[12.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Apr 03, 2025 - 10:44 CEST

[AtBankAusturia] - Scheduled System Maintenance Apr 12, 2025 02:00-05:00 CEST

[AtBankAusturia] has scheduled system maintenance on

[12.04.2025] from [02:00] CET to [05:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on Apr 03, 2025 - 10:44 CEST

Maintenance on the network Apr 15, 2025 21:00-23:00 CEST

We would like to inform you that maintenance work will be carried out on our network on the following date:
Tuesday, 15.04.2025, from 09:00 p.m. to 11:00 p.m.
As part of the maintenance work there may be a unplanned short interruption of individual services in the first few minutes. If you have any questions please do not hesitate to contact us.
----------
Wir möchten Sie darüber informieren, dass am folgenden Termin Wartungsarbeiten an unserem Netzwerk durchgeführt werden: Dienstag, 15.04.2025, von 21:00 Uhr bis 23:00 Uhr
Im Rahmen der Wartungsarbeiten kann es in den ersten Minuten ggf. zu einer ungeplanten kurzen Unterbrechung einzelner Services kommen. Bei Rückfragen stehen wir Ihnen gerne zur Verfügung.

Posted on Apr 01, 2025 - 21:52 CEST
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
Resolved - This incident has been resolved.
Apr 2, 10:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 17:12 CEST
Identified - [DeIng] has technical issues.

No action is required by our customers.

Our interface for this particular bank will be unavailable until these issues are resolved.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 1, 16:37 CEST
Apr 1, 2025
Resolved - This incident has been resolved.
Apr 1, 08:35 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 16:51 CEST
Identified - [DeCommerzbank] has degraded performance.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Mar 31, 11:36 CEST
Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Completed - The scheduled maintenance has been completed.
Mar 29, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 02:00 CET
Scheduled - [DeDeutschebank / DeNorisbank] has scheduled system maintenance on

[29.03.2025] from [02:00] CET to [04:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Mar 28, 08:42 CET
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - This incident has been resolved.
Mar 25, 08:18 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 15:46 CET
Identified - [DeIng] has degraded performance.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Mar 21, 14:47 CET
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025