Tink Germany Status

[DeCommerzbank] Technical Issues Payment Initiation

Identified - [DeCommerzbank] has partial technical issues for Payment Initiation.

No action is required by our customers.

We see a high amount of payments being rejected by the bank. We have contacted the banks support and they are working on a solution.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Aug 02, 2024 - 15:03 CEST

API Operational

Webhook Queue Operational

Database Operational

Website Operational

Banking Interfaces Operational

Customer support Operational

Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2025

[DeDeutschebank / DeNorisbank] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Mar 29, 04:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 02:00 CET

Scheduled - [DeDeutschebank / DeNorisbank] has scheduled system maintenance on

[29.03.2025] from [02:00] CET to [04:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Mar 28, 08:42 CET

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

[DeIng] Degraded perfomance

Resolved - This incident has been resolved.
Mar 25, 08:18 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 15:46 CET

Identified - [DeIng] has degraded performance.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Mar 21, 14:47 CET

Mar 24, 2025

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Mar 20, 2025

[DeIng] New Banking Interface

Completed - The scheduled maintenance has been completed.
Mar 20, 20:00 CET

Verifying - We have successfully switched over the xs2a.RISK and xs2a.PAY products.

We will closely monitor the traffic to ensure that everything is working as expected. If you have questions or experience any issues please contact our support.
Mar 20, 09:16 CET

Update - We have successfully switched over the xs2a.API product.
Please note that due to the change existing bank connections with ING have to be synchronized again by active 2nd factor authentication of the enduser.

We will closely monitor the traffic to ensure a smooth transition. If no issues arise, we will proceed with the migration of other products tomorrow.
Mar 18, 09:04 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 CET

Scheduled - We would like to inform you that BaFin has granted ING an exemption from providing a fallback interface. Therefore, we will switch to the ING PSD2 API this week. The switch will be done in multiple stages for which we will provide updates.

Please note that after the changeover endusers may experience the following changes when using our services:
Existing bank connections have to be synchronized again by active 2 factor authentication of the enduser.

Customers with their own certificate were previously asked to go through the ING PSD2 registration process for new TPPs (Third Party Providers). This process should be completed. If you need assistance with the registration process, please contact ING directly (https://developer.ing.com/openbanking/contact/support). If you have questions or experience any issues please contact our support.
Mar 18, 07:53 CET

Mar 19, 2025

No incidents reported.

Mar 18, 2025

Mar 17, 2025

Important information regarding the transition to the ING PSD2 API

Completed - The scheduled maintenance has been completed.
Mar 17, 23:59 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 00:00 CET

Scheduled - We would like to inform you that BaFin has granted ING an exemption from providing a fallback interface. Therefore, we will switch to the ING PSD2 API on 17.03.2025.

Customers with their own certificate were previously asked to go through the ING PSD2 registration process for new TPPs (Third Party Providers). This process must be completed by 14.03.2025. If you need assistance with the registration process, please contact ING directly (https://developer.ing.com/openbanking/contact/support). If you have questions or experience any issues please contact our support.
Mar 4, 17:19 CET

Mar 16, 2025

[DeHypovereinsbank] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Mar 16, 16:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 CET

Scheduled - [DeHypovereinsbank] has scheduled system maintenance on

[16.03.2025] from [14:00] CET to [16:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Mar 14, 09:56 CET

[DeTargobank] - Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Mar 16, 04:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:00 CET

Scheduled - [DeTargobank] has scheduled system maintenance on

[16.03.2025] from [01:00] CET to [04:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.
Mar 14, 10:11 CET

Mar 15, 2025

No incidents reported.