Identified - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 08:32 CEST
Investigating - [DeCommerzbank] has periodical technical issues.

No action is required by our customers.

Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services are fully functional again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Apr 23, 2024 - 08:32 CEST
API Operational
Webhook Queue Operational
Database Operational
Website Operational
Banking Interfaces Operational
Customer support ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[DeCommerzbank] has scheduled system maintenance on

[22.05.24] from [22:00] CET to [23:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on May 14, 2024 - 09:39 CEST
[DeCommerzbank] has scheduled system maintenance on

[15.05.24] from [22:00] CET to [22:30] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on May 02, 2024 - 11:58 CEST
[DeSparkasse] - Scheduled System Maintenance Jun 8, 2024 22:00 - Jun 9, 2024 09:00 CEST
[DeSparkasse] has scheduled system maintenance on

[08.06.2024] from [22:00] CET to [09.06.2024] [09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on May 07, 2024 - 09:51 CEST
[DeSparkasse] - Scheduled System Maintenance Jun 22, 2024 22:00 - Jun 23, 2024 09:00 CEST
[DeSparkasse] has scheduled system maintenance on

[22.06.2024] from [22:00] CET to [23.06.2024][09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

Posted on May 07, 2024 - 09:53 CEST
Past Incidents
May 14, 2024

No incidents reported today.

May 13, 2024
Resolved - This incident has been resolved.
May 13, 14:22 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 14:05 CEST
Investigating - We are currently investigating this issue.
May 13, 13:59 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 13:57 CEST
Update - We are continuing to investigate this issue.
May 13, 13:35 CEST
Investigating - We are currently investigating this issue.
May 13, 13:34 CEST
May 12, 2024
Completed - The scheduled maintenance has been completed.
May 12, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:00 CEST
Scheduled - [DeSparkasse] has scheduled system maintenance on

[11.05.2024] from [22:00] CET to [12.05.2024][09:00] CET.

No action is required by our customers.

Our interface for this particular bank might be unavailable during that period. After the maintenance window the bank interface should be available again.

We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks services become available again.

In case of ongoing errors or problems please contact
support@tink-germany.com.

May 7, 09:49 CEST
May 11, 2024

Unresolved incident: [DeCommerzbank] Technical Issues.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.